1. Scope

This Privacy Policy explains how Prepora collects, uses, stores, and shares information when you use our website, apps, Telegram bot flows, and related services.

By using Prepora, you acknowledge that your information is handled as described in this Policy.

2. Information We Collect

We collect information you provide directly and information generated while you use the service.

• Account and profile data: username, password hash, first name, last name, date of birth, gender, email, phone number, social links, invite code, and account plan details.
• Authentication data: Google account identifiers, Telegram account identifiers, and login/session metadata.
• Session and device data: session tokens, IP address, user-agent, and session timestamps.
• Learning and assessment data: created tests/sets, passages, questions, submitted answers, scores, essays, speaking evaluations, feedback/streak data, and set completion history.
• Uploads and media: images and audio files you upload for test creation and related features.
• Level assessment data: guest details, time spent, score, and level estimate saved to your profile after authentication.
• Referral and monetization data: inviter/invitee relationships, commission records, status, and payout-related information.
• Support and payment workflow data in Telegram: messages, media (including receipts), phone verification data, and withdrawal details submitted to support/admin workflows.
• Preference and client storage data: language preference cookie and local browser storage used for UI settings and in-progress test state.

3. How We Use Information

We use information to operate and improve Prepora, including to:

• Create and manage accounts, authenticate users, and keep sessions secure.
• Provide IELTS practice functionality, scoring, analytics, and progress tracking.
• Enable AI-powered generation and evaluation features requested by users.
• Process plan upgrades, gifts, referral rewards, and withdrawal workflows.
• Prevent abuse, enforce platform rules, and investigate suspicious activity.
• Respond to support requests and communicate service updates.
• Maintain platform reliability, diagnostics, and performance analytics.

4. Legal Bases

Where required by law, we process personal data based on one or more legal grounds: providing the service you request, legitimate interests such as security and fraud prevention, compliance with legal obligations, and consent where applicable.

5. Sharing and Disclosure

We do not sell your personal information. We may share information only as needed to run the service.

• Service providers and infrastructure partners (for hosting, storage, analytics, AI, and authentication).
• Support/admin operations when handling payments, receipts, account assistance, and moderation.
• Other users where content is intentionally public (for example, public tests/sets, profile-linked results, leaderboard visibility, and shared links).
• Legal compliance and safety purposes (for example, court orders, lawful requests, or protection of rights and users).
• Business transfers if Prepora is involved in a merger, acquisition, or asset transfer.

6. Third-Party Services Used by Prepora

Depending on feature usage, Prepora may rely on third-party services such as OpenAI (AI generation/evaluation/transcription), Cloudflare R2 (file storage), Google and Telegram (authentication and bot workflows), Neon/Postgres infrastructure, Vercel analytics/hosting tooling, geolocation providers, exchange-rate providers, and QuickChart for generated chart images.

These providers operate under their own terms and privacy policies.

7. Public Content and Visibility Controls

Certain data can become visible to other users depending on your settings and plan features.

• Tests/sets marked public may appear in discovery/home experiences.
• Profile information, linked social handles, and leaderboard placement may be visible to others.
• If your content is public, aggregate performance analytics may be shown to other users.
• You can update visibility preferences in account settings where controls are available.

8. Cookies and Local Storage

Prepora uses essential cookies and browser storage to keep the service functional.

• Session cookie for authentication.
• Language preference cookie and local storage for localization.
• Local storage/session storage for test progress, drafts, and UI preferences.
• Product analytics tooling to understand usage and improve performance.

9. Data Retention

We retain data for as long as needed to provide the service, enforce terms, resolve disputes, and satisfy legal obligations.

Account deactivation is currently implemented as a status change; associated records may remain unless and until removal is requested and legally permissible.

10. Security

We use technical and organizational safeguards designed to protect data from unauthorized access, loss, misuse, or alteration. No method of storage or transmission is completely secure, but we continuously improve our protections.

11. Your Choices and Rights

You may be able to access, correct, or update parts of your data directly in your account.

You can manage sessions, update profile fields, and deactivate/reactivate your account through available product settings.

For privacy requests (including deletion requests where applicable), contact us via @PreporaBot on Telegram.

12. International Processing

Prepora and its service providers may process data in different countries. By using the service, you understand that your information may be transferred and processed outside your home jurisdiction.

13. Children's Privacy

Prepora is intended for learners and educators and is not directed to children who are below the legal age to consent to online services in their jurisdiction. If you believe a child submitted personal data without proper authorization, contact us to review and remove it where appropriate.

14. Policy Updates

We may update this Privacy Policy from time to time. Material changes become effective when posted with an updated date.

15. Contact

For privacy questions or requests, contact Prepora support via Telegram: @PreporaBot.